Our yoga instructor Carin was wonderful and tailored the experience to our level and requests. The main yoga studio is beautiful. They accommodated any changes in timing of lessons or requests for activities without any difficulty. Naya provided transportation to and from Ubud whenever we wanted in air conditioned taxis. The food was quite good, healthy and readily available, not too overpriced. Pool facilities were gorgeous, nice outdoor bathrooms. Rooms at the main Naya were air conditioned. After one hot night in Villa Naomi (which is not air conditioned) they brought us a portable AC unit. Nighttime security is visible and present. Villa Noami is absolutely beautiful with private area for massages and yoga and a lovely pool, greenery. The masseuses were the best I have ever had. The water temple and white water rafting were perfectly set up and great experiences. We did not have to do anything to set these up. Mosquito nets on the beds. When one of the taxi drivers added on a cost about which we were not warned or told, Naya immediately ate the cost and apologized. It could not have been handled better or more professionally. Airport transportation is included and super easy - this is a big deal because it can be a one to two hour taxi ride. Filtered water is available free in all the rooms (in addition to bottled water or cold drinks for purchase - very cheap) which made safe hydration super easy.