a traveler Connecticut, USA
We had a lovely Christmas Eve! We decided to spend a little more and spent the night in the mansion. It was well worth it! The building is beautiful and our room with a king size bed was very large with high ceilings. It had a walk in closet and a very lovely marble bathroom which also was oversized. Be aware though that the building does not have an elevator. The staff was very friendly and helpful. There was a knock on our door at 6 PM and a young man brought us a Christmas card and Lindt chocolate! Dinner was served in the ballroom. The dinner buffet was a bit disappointing. It did not offer too many options and only one vegetable. The side dishes were definitely lacking. The "prime rib" was over cooked and sliced very thin - it was more like roast beef served au jus. A good prime rib is usually thick and often comes with a horseradish sauce. The ham was sorely unappealing. I think we could have had a better dinner somewhere else for the money they charged. There is also a flat fee charged for amenities even if you do not use them. But the mansion is beautiful!!
a traveler New York, USA
We often take advantage of the specials at Cranwell. The rooms are lovely, the spa is a fabulous retreat: great pool and gym, excellent yoga classes and a full range of spa treatments if you want to spend extra - but you don't need to have a great time out at Cranwell
a traveler United States
Very nice facility. services, particularly the facials, were wonderful. Amy did a terrific job on the facial. My skin never felt and looked better. Very relaxing! This is what a spa should be!
a traveler United States
This spa is clean, quiet and luxurious. After the service it was so relaxing to use the steam, sauna and whirlpool.
traveler United States
Cranwell has great spa facilities. There is a pool separate from the spa but still close enough to enjoy as part of your day. It would be worth a day trip and also an overnight trip. I went with a friend and did the Girl's Getaway weekend package. The food in the tavern was very good and portions were huge. The spa lunch was delicious and healthy. I had a massage and a pedicure. Both treatments were wonderful.
Harry Connecticut, USA
I just returned from an overnight with my best friend. I adore everything about the Cranwell. The staff are truly exceptional in their service. The Cranwell has provided me, my family, and my husband with lovely memories. The spa services are wonderful! I did notice some new employees. Hold on to your senior staff!!! They are what makes this facility our frequent destination. Our connecting rooms were clean, comfortable, and very large. Be sure to take a yoga class! The instructors are fabulous! I love everything this resort offers! Yoga, spa services, accommodations, great food, and staff! See you in a few weeks!
Everything about our stay at Cranwell was absolutely perfect! The friendly and helpful staff, the spa and treatments, the room the food everything! Can't wait to go back! The history of the place is very interesting also. It's the best place to go and unwind and relax and enjoy being pampered!
Debbie & Mike from South Glastonbury, Connecticut, USA
My husband and I truly enjoyed our stay at the mansion and we cant wait to come back. Our room, dinner, breakfast, and the views were all outstanding. Also, your reservation coordinator Lindsey did a great job and your Maitre D (a very nice gentleman who seated us in the restaurant and was super nice and a real gentleman however, I did not catch his name).We decided to take a romantic weekend up to the Berkshires and your Hotel did not disappoint. We actually went after the holidays were over, but the Christmas decor was still up and it was really so beautiful. The fireplace in the foyer throughout the day was so enjoyable and relaxing. I would recommend The Cranwell Spa and Resort if you are looking to head to the Berkshires and/or Lenox area. Don't look any further. This place is it.
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